Refund and Returns Policy

We offer a 60-day, 100% money-back guarantee on any RemeVerse product. If you aren’t completely satisfied with your results, package up and return any unused portion within 60 days of purchase date to:

RemeVerse
Attn: Returns Refund Department
367 Riverside Drive, Suite 100
Franklin, TN 37064

We are sorry you aren’t completely satisfied with your purchase and would like to make your refund process as easy as possible! Please return used and/or unused items to the address above along with your name, order number, and reason for return. We recommend sending packages USPS with tracking. While we will credit you back 100% of your purchase price, you are responsible for the shipping charges on returned products. Once the product is received, a credit will be automatically applied to your credit card within 10 days. If needed, we will adjust this policy as required by the laws of the state in which you live.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. If there is an error on our part, we will ship a replacement via U.S. Postal Service at our expense.