FAQs

What are points and how do I use them?

Reward points are automatically added to your RemeVerse account when you make any purchase. Note, if you check out as a guest, or don’t have an account, you will not accrue points. At any time, you may redeem points toward part or all of your purchase. Note, if you placed an order as a guest [...]

November 9th, 2021|

I need help with my promo code at checkout!

First, be sure to enter the promo code exactly as it appears from RemeVerse, and check the expiration date. If you are still experiencing issues, please contact us and include the promo code you are trying to use.

November 9th, 2021|

Where are your products made?

All RemeVerse skincare products are scientifically formulated by our chemists and manufactured in our own lab in Franklin, TN. All ingredients are from US manufacturers, and products are free from parabens, phthalates, PEGs. Our lab is cruelty free. We adhere to the strictest standards for cleanliness in our lab.

November 9th, 2021|

I have allergies to certain ingredients, please help!

RemeVerse products are made in our own lab with limited fragrance, colors, and no parabens, PEGs, or phtalates. You can find the full ingredient list for each product in the 'ingredients' section of every RemeVerse on the product detail. If you have a question about a product’s ingredient list, please contact us at [email protected]

November 9th, 2021|

What payment methods do you accept?

For US orders, remeverse.com accepts American Express, Visa, Mastercard, and Discover. We also accept PayPal. Please note we do not accept banking gift cards, international credit cards, checks or money orders.

November 9th, 2021|

My package says delivered, but I didn’t receive it.

Sometimes packages are marked as delivered before they actually arrive! In most cases, your package will arrive in 1-2 business days. Be sure to check with your neighbors and post office for more information in the meantime. Please note that we're not responsible for lost or stolen packages, so please be sure to choose a [...]

November 9th, 2021|
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